General

By registering for this program you certify under penalty of perjury that you will be taking the course without any outside help. You will abide by all terms of the contract and will not knowingly accept a course completion certificate if the course has not been completed. Traffic101.com retains the right to monitor your participation and cancel your enrollment contract if we believe someone other than the enrolled student has been participating in the course. You will not be eligible for a refund. It is illegal to attempt to circumvent this course or provide false information.

Certificate of Completion Policy
Traffic101.com will submit your certificate electronically to the DMV and court. Your certificate will be submitted immediately upon completing the course.

Once the state or court receives your certificate, Traffic101.com has no control over how quickly they processes your certificate. It is the student's responsibility to follow up with the state or court to ensure that the certificate was processed and the case was cleared.

Payment and Refund Policy

I. Payment Information
We request financial information (credit or debit card) from the customer through our electronic payment submission form. This information is used for billing purposes only. Credit card numbers are stored securely and accessible only to authorized Traffic101.com management.

II. Refund Policy / 100% Money Back Guarantee
Traffic101.com agrees to grant a full refund to any student that cancels the enrollment contract before completing the course. All refunds will be credited in the same form as the original payment type and will be completed within 30 days after the effective date of enrollment termination. Any student that has completed the course, has willfully misrepresented himself or has cheated is ineligible for a refund.

Any student who has not successfully completed the course within 180 days will be terminated without notice and will not be eligible for a refund or credit towards a new course.

III. Start Now Pay Later
The Start Now Pay Later option allows students to view a portion of the course at no charge. After the trial portion of the course is complete, students who choose to continue with the course must submit payment in full.

Every 100th Customer For Free! Giveaway

In order to qualify, simply check the box at the end of the registration form that says "I Would like a chance at the Every 100th Customer for Free Giveaway." If you win, your credit card is not charged and we post your name on our website until the next winner is announced.

The prize is one (1) free traffic school course with Traffic101.com. Prizes have no cash value, cannot be traded in for a refund and are not transferable. Winners are notified immediately upon submitting the registration form. You will not be notified if you do not win. By entering you agree to allow Traffic101.com to post your name on our website if you win. Traffic101.com will not sell your personal information to anyone or send you any form of email advertisements. The odds of winning are 1 in 100. This offer not valid for Texas courses.

Email Communications

Traffic101.com communicates with students primarily via email. Many of these emails are automatically generated including confirmation of registration, confirmation of completion, and confirmation of cancellation. If no email address is provided, the student will not receive these confirmations. Traffic101.com also contacts students first via email regarding problems that need the student's attention. If no email address is provided, the student is contacted via the telephone number provided at registration.

Occasionally Traffic101.com may email you special discount offers. To discontinue receiving these emails simply follow the opt-out link within the email.

To ensure that you receive Traffic101.com emails, it is important that you put Traffic101.com on your e-mail's "safe" or "white" list. Not doing so may cause these emails to be placed in your junk folder or deleted by your email program. Traffic101.com is not responsible for any loss that may occur as a result of deleted or lost email communications.

Minimum Technology Requirements

The Traffic101.com course will work with both PC and Mac computers and with any major web browser. In addition, the browser needs to support JavaScript, cookies, and sessions. An Internet connection with a dial up modem of 28.8 bps or any high speed connection is also needed to connect to the course.

Traffic101.com is not responsible for Internet connectivity issues that may arise while the student is taking the course.

Limitations of Liability

The information provided within the course is accurate to the best of our knowledge. However, no guarantee of suitability for any purpose is offered or implied. No responsibility is assumed by Traffic101.com for any use, or for any consequences resulting from any use of the information.

Student Responsibilities

It is the student's responsibility to:

Dispute Policy

By registering for the Traffic101.com program you agree to submit any dispute arising under this agreement, except a dispute alleging criminal violations or seeking punitive damages or damages for mental anguish, to arbitration in accordance with the rules of the Better Business Bureau (Binding). A volunteer arbitrator will render a decision based upon fairness, not necessarily upon legal principals, but it will be final and binding on both parties. Judgment on the decision may be entered in any court having jurisdiction. You will not have to pay anything for arbitration.

This agreement to arbitrate affects important legal rights. Neither you nor Traffic101.com will be able to go to court for a dispute once there is an agreement to arbitrate.

Further information about BBB arbitration may be obtained by calling the Better Business Bureau in Colton at (909) 825-0490.